Privacy Policy
1. Data Controller
Stareply is responsible for processing your personal data as described in this policy.
2. Data Collected
We collect the following data:
- Email address (account creation)
- Business information (name, sector, tone preference)
- Review texts submitted for response generation
- Google Business Profile data (if connected)
- Usage data (number of generations, copy tracking)
3. Purpose of Processing
Your data is used to:
- Provide and improve our AI response generation service
- Manage your account and subscription
- Send service-related communications
- Comply with legal obligations
4. Data Sharing
Review texts are processed by Anthropic's Claude AI for response generation. We do not sell or share your personal data with third parties for marketing purposes.
5. Data Retention
Your data is retained for the duration of your account. You may request deletion at any time by contacting us.
6. Your Rights (GDPR)
You have the right to access, rectify, delete, and port your personal data. You also have the right to restrict or object to processing. Contact us at privacy@stareply.com to exercise these rights.
7. Cookies
We use essential cookies for session management and authentication. No tracking or advertising cookies are used.